BidsFilter

Privacy Policy

Last updated: February 3, 2026

1. Introduction

BidsFilter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

BidsFilter operates from Australia and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For users in the European Union, we also comply with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information you provide directly to us, including:

  • Firm name and contact information
  • Work email address
  • Sector and geographic focus areas
  • Service offerings
  • Contract size preferences
  • Any additional notes you provide

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our tender matching service
  • Generate personalized tender reports for your firm
  • Communicate with you about our service
  • Respond to your inquiries and support requests
  • Analyze usage patterns to improve our service

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your firm's profile, including sector focus, geographic preferences, and strategic information, is kept strictly confidential.

We may share information with:

  • Service providers who assist in operating our service (e.g., email delivery, hosting), under strict confidentiality agreements
  • Legal authorities if required by law or to protect our rights

5. Third-Party Services

We use the following third-party services to operate BidsFilter:

  • Stripe — Payment processing. Stripe processes your payment information directly and is certified as a PCI Level 1 Service Provider.
  • Resend — Email delivery for transactional emails and reports.
  • Vercel — Website hosting and infrastructure.

Each of these providers has their own privacy policies and data handling practices. We only share the minimum information necessary for them to provide their services.

6. International Data Transfers

BidsFilter operates from Australia, but some of our service providers are located in the United States and other countries. By using our service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

We ensure that any international transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • All data is encrypted in transit using TLS
  • Data at rest is encrypted using industry-standard encryption
  • We use SOC 2 compliant infrastructure
  • Access to personal data is limited to authorized personnel only

8. Your Rights

Depending on your location, you may have rights under applicable privacy laws:

Australian Privacy Principles: If you are in Australia, you have the right to access and correct personal information we hold about you, and to make a complaint about our handling of your personal information.

GDPR (European Union): If you are in the EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. You may request deletion of your profile at any time by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia. This does not affect any rights you may have under mandatory privacy laws in your country of residence.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: hello@bidsfilter.com